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Contact Information

If you cannot find the information you are looking for then contact one of our friendly and helpful advisors below.


Karawang International Industrial City Lot F/16
JL. Maligi Raya, Karawang - Jawa Barat 41361 - Indonesia
Tel: 0267-45662299 / 0267-45663659

Website Sales

Our dedicated and experienced Websales team are on hand if you require any information about a product or service and are here to help with the order process.

Email: websales@valeroprinter.com

Opening hours:
Mon - Fri : 8:00am - 6:00pm

Delivery Team

This team are dedicated to dealing with all of the delivery bookings, and advising customers on delivery dates, reschedule bookings if a customer requests, and are responsible for liaison between the driver and customer etc.

Email: delivery@valeroprinter.com

Opening hours:
Mon - Fri : 8:30am - 5:00pm

Customer Services

Our Customer Contact Centre Team are fully trained to provide technical assistance, understanding of product instructions, processing of replacement parts and any complaints that may arise in any regard. We are open 5 days a week in order to be on-hand for our customers.

Email: customerservices@valeroprinter.com

Opening hours:
Mon - Fri : 8:30am - 5:00pm